Achieving Survey Readiness

Riverside Rehabilitation Center had been struggling with survey readiness for years. Each time state surveyors arrived, the facility would scramble to gather documentation, resulting in citations and deficiencies that could have been avoided with better preparation.

After implementing MedThread's compliance monitoring system, Riverside was able to maintain continuous survey readiness. Our platform provided real-time monitoring of key compliance metrics, automated documentation audits, and alerts for potential issues before they became deficiencies.

The impact was immediate. Within six months, Riverside eliminated all paper-based processes, ensuring that documentation was always accessible and up-to-date. Their next state survey resulted in zero deficiencies related to documentation or record-keeping.

Perhaps most importantly, the improved documentation and communication tools led to better care coordination across departments. Staff reported feeling more confident and prepared, knowing that they had the information they needed at their fingertips.